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Customer Support

Your satisfaction comes first. TorqueSpark’s expert support team is ready to assist you with product questions, troubleshooting, and warranty matters with fast, friendly service.

Frequently Asked Questions

How do I check the warranty status of my product?

You can find the warranty details in your order confirmation email, or contact our team with your order ID for instant help.

What should I do if I receive a faulty item?

Contact us directly with your purchase details. We will arrange a quick replacement or full refund according to our guarantee.

How long does delivery take?

Standard delivery within the UK typically arrives within 2–4 business days. Express options are available at checkout.

Reach Out to Us

Contact our dedicated service team for a prompt solution or advice on your next purchase. We pride ourselves on fast, professional responses.
Email: [email protected]
Phone: +44 20 3582 7821
Hours: Mon-Fri: 09:00-18:00, Sat: 10:00-16:00

Why TorqueSpark Support?

  • Rapid Response: Most queries are answered within 24 hours or less.
  • Expert Team: All staff are trained and certified to troubleshoot and assist across the full TorqueSpark range.
  • Personal Service: We treat every case with care and attention, from first inquiry to final solution.